NetThreat

Cut through the "Bull-Suite"

 

SonicWall, like most other vendors, have a variety of bundles of UTM services designed to confuse and baffle customers with their similar names and descriptions. Hopefully the following words will help ease the pain and stop hair loss (through head scratching) across the globe!

 

Subscription / Licence Bundles

https://www.sonicwallonline.co.uk/licences-and-renewals.html

 

These bundles include licences and services but NO HARDWARE, they are generally purchased to renew services on a product, but can also be purchased by those who have never had services on their appliances.

1) SUPPORT
  This is SonicWall’s support pack, it includes telephone support (either 24x7 or 8x5), firmware updates (generally bug fix / new feature releases) and a next business day advanced replacement hardware warranty.
   
  AKA: 24x7 Support | Standard Support | Dynamic (8x5 or 24x7) Support
  Period: Up to 5 Years (depending on unit lifespan)

 

2) COMPREHENSIVE GATEWAY SECURITY SUITE
  This is SonicWall’s basic security services bundle, it includes the 24x7 Support (above), Gateway Anti-Malware, Intrusion Prevention, Application Control and the Content Filtering Premium Business Edition. The service is not available for the majority of new / latest generation products due to the move towards standardising the Advanced services (see below)
   
  AKA: CGSS | Gateway Security Suite | Standard or Basic Security Suite
  Period: Up to 5 Years (depending on unit lifespan)

 

3) ADVANCED COMPREHENSIVE GATEWAY SECURITY SUITE
  SonicWall’s top level security service bundle includes all the gateway services, by this we mean all the security services which run at the gateway across all traffic (not on a per license / per client basis). The license includes 24x7 Support (above), Capture Advanced Threat Prevention, Gateway Anti-Malware, Intrusion Prevention, Application Control and Content Filtering Premium Business Edition.
   
  AKA: AGSS | Advanced Gateway Security Suite Bundle
  Period: Up to 5 Years (depending on unit lifespan)

 

Hardware Bundles

So… then an additional layer of complication is added when SonicWall bundle one of the above license bundles with an appliance and quite helpfully call it something entirely different (I think it’s just to keep us in work sometimes to be honest!) 

 

a) TOTALSECURE APPLIANCE
  This is an appliance bundled with 1 year of the Comprehensive Gateway Security Suite (option 2 above), it is a good option for new businesses or those adopting a firewall for the first time.

 

b) TOTALSECURE ADVANCED APPLIANCE
  This is an appliance bundled with 1 year of the Advanced Gateway Security Suite (option 3 above), a good option for new businesses looking to adopt full security.

 

c) SECURE UPGRADE PLUS
  This promotional option is intended to provide a discount for customers moving from a previous generation SonicWall or a competitor’s appliance to a new SonicWall with security services. It is generally available in 2 or 3 year versions and includes an appliance and the Comprehensive Gateway Security Suite (option 2 above).

 

d) SECURE UPGRADE PLUS ADVANCED EDITION
  As above but with 2 or 3 years of the Advanced Security Suite (option 3)

 

e) 3 FOR FREE
  A new option for existing SonicWall customers, this promotion includes an appliance and 3 years of the Advanced Security Suite (option 3) but is only available for owners of previous SonicWall appliances.

 

f) COMPETITIVE TAKE-OUT PROMOTION
  This promotion comes and goes, but when its here it is an even cheaper way (than the Secure Upgrade) for customers moving to SonicWall from a competitor to get a new unit with 3 years of the Advanced Security Suite (option 3).

 

So those are the bundles and names (as we describe them), there are variations (especially online), so if you find anything else and are wondering what it is / what’s included please don’t hesitate to give us a call and we’ll help decipher the marketing gumpf!